Question 1

Do you have trips to Stingray City or Starfish Point?

Accepted Answer

No, unfortunately we only run trips along the calm waters of Seven Mile Beach.

Question 2

What is the capacity of the boat?

Accepted Answer

We allow a maximum of 8 passengers if all are adults, or up to 10 passengers if including children.

Question 3

Where do we go snorkeling?

Accepted Answer

We can go snorkeling from Eden Rock which is just south of Seven Mile Beach up to Boggy Sands Reef in West Bay and anywhere in between including the USS Kittiwake and Cemetery Reef.

Question 4

Can we snorkel the USS Kittiwake?

Accepted Answer

Yes, we offer snorkelers a chance to see the USS Kittiwake wreck. It is a wonderful purposefully sunk wreck that has become a must see here in Grand Cayman.

Question 5

What is included in the trip?

Accepted Answer

All trips include complimentary use of snorkel equipment, fresh towels, drinking water, various inflatable floats, a floating lily pad, pool noodles, and a cooler with ice.

Question 6

What should we bring on the trip?

Accepted Answer

The boat comes fully equipped with towels, snorkeling equipment, and drinking water. You are more than welcome to bring any additional drinks and snacks along to place in the cooler that comes with ice. If you have your own personal snorkeling equipment you can bring that as well. As always don't forget to bring and apply some sunblock.

Question 7

Where do you start the trip from?

Accepted Answer

Right from the beach! We have the ability to conveniently pull right up on the beach at most hotels and resorts along Seven Mile Beach. We will confirm a pickup location with you after making your reservation. If you are not staying along Seven Mile Beach or if the shoreline where you staying has become too rocky, we can direct you to a few areas with good parking and a short walk to the water.

Question 8

What time do your trips start?

Accepted Answer

Typically our morning trips  start at 8am or 9am and our afternoon trips at 12pm or 1pm. We can adjust start times to help fit your schedule. Please contact us if you would like a different start time.

Question 9

How do I book?

Accepted Answer

You can book online by clicking here. If you have any special requests/questions or would like to speak with a member of staff please reach out to us via email at info@paradisepontoonscayman.com or by phone at +1-345-321-0000

Question 10

Can we bring alcohol on board?

Accepted Answer

Yes, you may bring your own alcoholic beverages along to place in the cooler.

Question 11

Will there be other groups on board?

Accepted Answer

No, all our trips are private charters. When you book, the boat and crew is there just for you and your group.

Question 12

What forms of payment do you accept?

Accepted Answer

We accept all major credit cards as well as cash, either USD or KYD. The crew do not carry change on board.

Question 13

When do you collect payment?

Accepted Answer

When you book online, payment is processed when the reservation is made. If the trip was not booked online, payment is collected while you are on board the boat.

Question 14

What if the weather is bad?

Accepted Answer

If your trip is cut short due inclement weather we will refund you the difference. So you only pay for the time you had on board.
If your trip is cancelled due to the weather we will issue a full refund if it can not be rescheduled.

Question 15

We are arriving on a cruise ship, can you still pick us up?

Accepted Answer

If you are arriving on a cruise ship, we can pick you up close by. It's just a short walk from the cruise ship terminal. When you make a reservation with us we will provide simple directions for you.

Question 16

What is included in the Sunset Cruise?

Accepted Answer

All trips include complimentary use of snorkel equipment, fresh towels, drinking water, various inflatable floats, a floating lily pad, pool noodles, and a cooler with ice. In addition, we provide a complimentary bottle of bubbles to sip as the sun sinks below the horizon.

Question 17

What time does the Sunset Cruise depart?

Accepted Answer

Our sunset cruises usually start about an hour and a half before the sunset. We will confirm with you the exact time once we have your reservation.

PARADISE PONTOONS

Frequently Asked Questions